Privacy Policy

Information we may collect

To provide an online casino service, Kangaroo 88 Casino may need to collect and handle different types of information. The information collected will depend on how you use the website, which services you access and whether information is needed to meet legal, security or operational requirements. We aim to collect information that is reasonably relevant to these purposes and to handle it responsibly.

Table of contents

Account and identity information

This may include your name, date of birth, residential details, contact details, login information and other information supplied when you create or manage an account. We may also record your player preferences, responsible gambling settings, communications choices and information you provide when contacting customer support.

Verification information

We may request documents or other information to confirm your identity, age, location or account details. Verification information can include copies or details of identity documents, proof of address, information about the source of funds where required, and records of checks carried out to protect the website and its users.

Payment and transaction information

We may handle records of deposits, withdrawals, gaming activity, account balances, payment methods, transaction references and related communications. Payment information may be processed by payment service providers. We do not necessarily receive or store complete payment card details where a payment provider handles those details directly.

Technical, device and usage information

When you visit the website, we may receive technical information such as your IP address, browser type, device type, operating system, language settings, approximate location, pages viewed, access times and referral information. We may also record information about how you use the website, including security events, failed login attempts and interactions with features.

Information from other sources

Where appropriate, information may be received from payment providers, verification services, fraud prevention services, technology providers or other parties supporting the operation of the website. We may combine this information with information you provide directly, where this is necessary for a lawful and reasonable purpose.

How we use information

Personal information may be used for the following purposes:

Creating, operating and administering your player account.
Processing deposits, withdrawals and other account transactions.
Confirming your identity, age and eligibility to use the services.
Carrying out security, anti-fraud, anti-money laundering and responsible gambling checks.
Detecting suspicious, unlawful, unauthorised or abusive activity.
Providing customer support and responding to enquiries, complaints or requests.
Maintaining, troubleshooting and improving the website, games and related services.
Personalising website content and remembering selected settings where appropriate.
Sending service messages, account notices and other essential communications.
Sending marketing communications where you have agreed to receive them or where otherwise permitted, subject to your choices.
Meeting legal, regulatory, accounting, record-keeping and risk-management obligations.
Establishing, exercising or defending legal rights and managing disputes.

We may use automated tools or checks to help identify risk, unusual activity, account security concerns or potential misuse. These checks may be used alongside manual review. Where appropriate, you may ask for further information about a decision that significantly affects your account, subject to security, legal and operational limitations.

We only use personal information for purposes that are connected with operating the website, providing services, protecting players and the business, communicating with you, or meeting applicable obligations. If information is no longer needed for a relevant purpose, it may be securely deleted, anonymised or retained only where a valid reason requires continued storage.

Cookies, sharing and data security

Cookies and similar technologies

The website may use cookies and similar technologies to keep the service working, remember preferences, support account security, understand website use and improve performance. Some cookies may be placed by service providers that assist with analytics, payments, security or other website functions. Cookies may collect information such as a device identifier, browser details, pages visited and session activity.

You can manage or restrict cookies through your browser settings. If you block or delete certain cookies, some website features may not work correctly, and you may need to enter information again. Browser controls vary, so you should check the help or privacy settings provided by your browser.

When information may be shared

Information may be shared with trusted service providers that help operate the website. These providers may support hosting, technology, customer support, identity verification, payment processing, fraud prevention, analytics, communications, security and responsible gambling functions. They may access information only as needed to provide their services and are expected to handle it appropriately.

Information may also be disclosed where necessary to comply with legal or official requirements, protect the safety and security of the website or its users, investigate suspected fraud or unlawful conduct, enforce website terms, or establish and defend legal claims. If the website or its operations change, information may be transferred as part of that change, subject to applicable privacy requirements.

Security and overseas handling

We use reasonable administrative, technical and organisational measures to protect personal information against unauthorised access, alteration, loss, misuse or disclosure. No online transmission or storage system can be guaranteed to be completely secure. You should use a strong, unique password, keep login details confidential and contact support promptly if you suspect unauthorised access.

Some service providers may store or process information outside Australia. Where information is handled in another country, we take reasonable steps to select suitable providers and support appropriate safeguards, while recognising that overseas privacy rules may differ from those in Australia.

Your privacy rights and retention

How to exercise your data rights

You may contact support@kangaroo88casino.click to ask about personal information associated with your account. In accordance with applicable requirements, you may request access to your data, ask us to correct inaccurate or incomplete information, request deletion of your data, or withdraw consent to receive marketing communications. You may also ask questions about how your information is used or raise a privacy concern.

When making a request, please provide enough information for us to understand what you need and to verify that you are the account holder or otherwise authorised to make the request. We may ask for additional information before responding. This is a security measure intended to prevent information being disclosed to the wrong person.

A request to delete information, or to withdraw marketing consent, may not affect information that must be retained for account security, dispute management, transaction records, fraud prevention, responsible gambling support or other lawful purposes. Withdrawing marketing consent will not stop essential service, security or account communications. You may also be able to unsubscribe from promotional messages by using the unsubscribe option included in those messages.

Retention of information

We keep personal information only for as long as it is reasonably needed for the purposes described in this Policy, unless a longer period is required or permitted. Some records must be kept for a period required by law even after an account is closed. This may include identity, transaction, account, security and communications records. When retention is no longer required, information will be securely deleted, anonymised or otherwise disposed of where reasonably practicable.

Updates and complaints

This Privacy Policy may be updated from time to time to reflect changes to the website, services, technology or privacy requirements. The latest version published on the website will apply from its stated effective date. We encourage you to review this page periodically.

If you are concerned about the way your information has been handled, please contact support@kangaroo88casino.click so the matter can be reviewed. You may also have the right to make a complaint to an appropriate privacy authority in Australia or another relevant jurisdiction. We will consider privacy enquiries and complaints in a reasonable and respectful manner.

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